Privacy Policy

Account information. Your name, email address, and profile picture when you sign in with Google or with a code we email you. We do not see or store your Google password.

Things you add. The recipes, places, trips, itineraries, bookings, lists, notes, photos, ratings, preferences, and shared expenses you put into Nexly, including links you import and photos you take or upload from your device.

Messages to the assistant. What you type or say to Nexly's AI features, and the answers it gives you.

Payment details. If you buy a plan, our payment provider (Stripe) collects your card details. We receive the plan you bought, its status, and the last digits of the card, never the full card number.

Usage and device information. Pages and screens you view, features you use, approximate location from your IP address, browser and device type, and error reports, collected through cookies and similar tools described below.

Waitlist signups. If you join the waitlist, your email address, the page you signed up from, and any campaign tags in the link you arrived on.

When you use the assistant or a feature that drafts, imports, or recommends something, the relevant content is sent to the AI model providers we work with to produce the result. Under our agreements they do not store or use your content to train their models.

We monitor these features to keep them working well. We limit what monitoring tools receive and do not use your content to train AI models ourselves.

People you invite. When you share a trip, a kitchen, or another space, the people in it can see what is there, according to the controls in that space. Your name and profile picture appear to them.

Service providers. Companies that help us run Nexly, each strictly limited to a single function such as hosting and storage, databases and background jobs, real-time sync, email, payments, analytics and error tracking, AI model providers, and the sources we search on your behalf when you look something up, such as Google Places for locations and public databases for labels. A search you run is sent to the relevant source to get you results.

Advertising partners. Described in the next section.

Legal or enforcement authorities. When the law requires it, or to protect the rights, safety, or property of Nexly, our users, or others.

A change of ownership. If Nexly is acquired or merged, your information may transfer to the new owner, who must keep honoring this policy or tell you otherwise.

We do not sell your personal information.

We advertise Nexly on Meta platforms (Facebook and Instagram). To know whether those ads work, our public pages use the Meta Pixel, and our servers tell Meta when someone who saw an ad joins the waitlist or signs up. For that we send Meta a hashed version of your email address along with your IP address and browser details. Meta uses this to measure ad results, to help us reach people with similar interests, and for its own purposes described in Meta's privacy policy. The pixel sets cookies named _fbp and _fbc.

You can opt out of this kind of advertising:

• in your Meta ad settings, including “Activity information from ad partners”;
• through the industry opt-outs at aboutads.info; or
• by blocking third-party cookies in your browser. Nexly keeps working without them.

The pixel runs only on our public marketing pages, never inside the signed-in app.

We use a small number of cookies and local storage keys:

• Sign-in. Keeps you signed in. Required for the app to work.
• Arrival tracking (nx_ft, nx_lt). Remembers which page and campaign first brought you to Nexly so a later signup can be credited to it.
• Analytics (PostHog). Helps us understand which features are used and where things break. It does not capture the content you save.
• Advertising (_fbp, _fbc). Set by the Meta Pixel on public pages, as described above.
• Preferences. Local settings such as your chosen accent color and list layouts, stored on your device.

You can clear or block cookies in your browser settings. Nexly keeps working without the analytics and advertising ones.

We keep your account and the things you add for as long as your account exists. When you delete your account, we delete or anonymize your personal information within 30 days, except where we need to keep it for legal, billing, or security reasons, or where it remains in a shared space another member still has access to.

Waitlist email addresses are kept until you unsubscribe or ask us to remove them. Analytics data is kept in aggregate. Backups roll off on a fixed schedule.

You can edit or delete most of what you have added directly in Nexly. Every marketing email has an unsubscribe link, and you can turn notifications on or off on your device. For anything else, email us at rob@nexly.com and we will help you:

• get a copy of the personal information we hold about you;
• correct it;
• delete your account and your information;
• opt out of advertising measurement; or
• object to or limit how we use it.

We honor these requests for everyone, wherever you live, including the rights granted under California and European privacy laws. We will confirm your identity first and respond within 30 days. We never treat you differently for exercising them.